CALLURA PRIVACY POLICY
CALLURA PRIVACY POLICY
Effective Date: February 17, 2026
Last Updated: February 17, 2026
INTRODUCTION
Callura Limited Liability Company (“Callura,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website at callura.io (the “Website”) or use our AI-powered voice communication platform (the “Service”).
This Privacy Policy applies to: (a) visitors to our Website; (b) businesses and individuals who use our Service (“Clients”); and (c) individuals whose information is processed through our Service on behalf of our Clients (“End Users”), such as patients or customers who interact with our AI-powered phone system.
If you called a business that uses Callura and have questions about your personal information, please contact that business directly. Callura processes End User information on behalf of its Clients and is not the primary controller of that information. By accessing our Website or using our Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our Website or Service.
INFORMATION WE COLLECT
2.1 Information You Provide to Us
We collect information that you voluntarily provide to us, including:
Account Information: When you create an account or become a Client, we collect your name, email address, phone number, company name, billing address, and payment information.
Contact Form Submissions: When you submit a contact form, request a demo, or otherwise reach out to us, we collect your name, email address, phone number, company name, and the
content of your message.
Communications: When you communicate with us via email, phone, or other channels, we collect the content of those communications.
2.2 Information Collected Through the Service
When our Clients use the Service, we process information on their behalf, including:
Call Data: Phone numbers of callers, call recordings, call transcripts, call duration, and call metadata.
Appointment Information: Names, contact information, appointment dates and times, service types, and related scheduling details.
Health Information: When the Service is used by healthcare providers, we may process limited Protected Health Information (“PHI”) necessary for appointment scheduling, such as reason for visit or provider preferences. The handling of PHI is governed by our Business Associate Agreement with the applicable Client and is subject to HIPAA requirements.
Client Configurations: Scripts, prompts, business rules, and other configurations provided by
Clients for use in the Service.
2.3 Information Collected Automatically
When you visit our Website, we automatically collect certain information, including:
Device Information: Browser type, operating system, device type, and unique device identifiers.
Usage Information: Pages visited, time spent on pages, links clicked, and referring URLs.
Log Data: IP address, access times, and system activity.
2.4 Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect information about your interactions with our Website.
The types of cookies we use include:
Essential Cookies: These cookies are necessary for the Website to function properly and cannot be disabled. They enable core functionality such as session management and security.
Analytics Cookies: These cookies help us understand how visitors interact with our Website by collecting information about pages visited, time on site, and other usage metrics. This information is used to improve our Website and services.
You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Website.
2.1 Information You Provide to Us
We collect information that you voluntarily provide to us, including:
Account Information: When you create an account or become a Client, we collect your name, email address, phone number, company name, billing address, and payment information.
Contact Form Submissions: When you submit a contact form, request a demo, or otherwise
reach out to us, we collect your name, email address, phone number, company name, and the
content of your message.
Communications: When you communicate with us via email, phone, or other channels, we
collect the content of those communications.
2.2 Information Collected Through the Service
When our Clients use the Service, we process information on their behalf, including:
Call Data: Phone numbers of callers, call recordings, call transcripts, call duration, and call
metadata.
Appointment Information: Names, contact information, appointment dates and times, service
types, and related scheduling details.
2.1 Information You Provide to Us
We collect information that you voluntarily provide to us, including:
Account Information: When you create an account or become a Client, we collect your name, email address, phone number, company name, billing address, and payment information.
Contact Form Submissions: When you submit a contact form, request a demo, or otherwise
reach out to us, we collect your name, email address, phone number, company name, and the
content of your message.
Communications: When you communicate with us via email, phone, or other channels, we
collect the content of those communications.
2.2 Information Collected Through the Service
When our Clients use the Service, we process information on their behalf, including:
Call Data: Phone numbers of callers, call recordings, call transcripts, call duration, and call
metadata.
Appointment Information: Names, contact information, appointment dates and times, service
types, and related scheduling details.
HOW WE USE YOUR INFORMATION
3.1 To Provide and Improve the Service
We use information to operate, maintain, and improve the Service, including processing calls, scheduling appointments, generating transcripts, and providing analytics to our Clients.
3.2 To Communicate with You
We use your contact information to respond to your inquiries, provide customer support, send service-related announcements, and communicate about your account or our Services.
3.3 To Process Payments
We use payment information to process transactions and bill for our Services.
3.4 To Ensure Security and Prevent Fraud
We use information to protect the security of our Service, detect and prevent fraud, and enforce our Terms of Service.
3.5 To Comply with Legal Obligations
We use information as necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
3.6 To Create Aggregated and De-Identified Data
We may create aggregated and de-identified data from information we collect. De-identification of any PHI is performed in accordance with 45 CFR § 164.514(b). We use aggregated and de-identified data to analyze trends, improve our products and services, and for other lawful business purposes.
2.1 Information You Provide to Us
We collect information that you voluntarily provide to us, including:
Account Information: When you create an account or become a Client, we collect your name, email address, phone number, company name, billing address, and payment information.
Contact Form Submissions: When you submit a contact form, request a demo, or otherwise
reach out to us, we collect your name, email address, phone number, company name, and the
content of your message.
Communications: When you communicate with us via email, phone, or other channels, we
collect the content of those communications.
2.2 Information Collected Through the Service
When our Clients use the Service, we process information on their behalf, including:
Call Data: Phone numbers of callers, call recordings, call transcripts, call duration, and call
metadata.
Appointment Information: Names, contact information, appointment dates and times, service
types, and related scheduling details.
2.1 Information You Provide to Us
We collect information that you voluntarily provide to us, including:
Account Information: When you create an account or become a Client, we collect your name, email address, phone number, company name, billing address, and payment information.
Contact Form Submissions: When you submit a contact form, request a demo, or otherwise
reach out to us, we collect your name, email address, phone number, company name, and the
content of your message.
Communications: When you communicate with us via email, phone, or other channels, we
collect the content of those communications.
2.2 Information Collected Through the Service
When our Clients use the Service, we process information on their behalf, including:
Call Data: Phone numbers of callers, call recordings, call transcripts, call duration, and call
metadata.
Appointment Information: Names, contact information, appointment dates and times, service
types, and related scheduling details.
HOW WE SHARE YOUR INFORMATION
3.1 To Provide and ImproHOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We may share your information in the following circumstances:
4.1 With Service Providers
We share information with third-party service providers who perform services on our behalf, including:
Retell AI: Provides voice AI infrastructure for processing calls.
Twilio: Provides telephony services for call routing and delivery.
Amazon Web Services (AWS): Provides cloud hosting and data storage.
Stripe: Processes payments on our behalf.
These service providers are contractually obligated to use your information only for the
purposes of providing services to us and to maintain appropriate security measures.
4.2 With Clients
When End Users interact with the Service (for example, by calling a phone number powered by Callura), we share information about those interactions with the applicable Client. The Client’s use of that information is governed by their own privacy practices.
4.3 For Legal Reasons
We may disclose information if we believe in good faith that disclosure is necessary to: (a) comply with applicable law, regulation, legal process, or governmental request; (b) enforce our Terms of Service or other agreements; (c) protect the rights, property, or safety of Callura, our Clients, or others; or (d) detect, prevent, or address fraud, security, or technical issues.
4.4 Business Transfers
If Callura is involved in a merger, acquisition, sale of assets, or bankruptcy, your information
may be transferred as part of that transaction. We will notify you of any change in ownership or
control of your personal information.
4.5 With Your Consent
We may share your information with third parties when you have given us your consent to do so.ve the Service
We use information to operate, maintain, and improve the Service, including processing calls, scheduling appointments, generating transcripts, and providing analytics to our Clients.
3.2 To Communicate with You
We use your contact information to respond to your inquiries, provide customer support, send service-related announcements, and communicate about your account or our Services.
3.3 To Process Payments
We use payment information to process transactions and bill for our Services.
3.4 To Ensure Security and Prevent Fraud
We use information to protect the security of our Service, detect and prevent fraud, and enforce our Terms of Service.
3.5 To Comply with Legal Obligations
We use information as necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
3.6 To Create Aggregated and De-Identified Data
We may create aggregated and de-identified data from information we collect. De-identification of any PHI is performed in accordance with 45 CFR § 164.514(b). We use aggregated and de-identified data to analyze trends, improve our products and services, and for other lawful business purposes.
2.1 Information You Provide to Us
We collect information that you voluntarily provide to us, including:
Account Information: When you create an account or become a Client, we collect your name, email address, phone number, company name, billing address, and payment information.
Contact Form Submissions: When you submit a contact form, request a demo, or otherwise
reach out to us, we collect your name, email address, phone number, company name, and the
content of your message.
Communications: When you communicate with us via email, phone, or other channels, we
collect the content of those communications.
2.2 Information Collected Through the Service
When our Clients use the Service, we process information on their behalf, including:
Call Data: Phone numbers of callers, call recordings, call transcripts, call duration, and call
metadata.
Appointment Information: Names, contact information, appointment dates and times, service
types, and related scheduling details.
2.1 Information You Provide to Us
We collect information that you voluntarily provide to us, including:
Account Information: When you create an account or become a Client, we collect your name, email address, phone number, company name, billing address, and payment information.
Contact Form Submissions: When you submit a contact form, request a demo, or otherwise
reach out to us, we collect your name, email address, phone number, company name, and the
content of your message.
Communications: When you communicate with us via email, phone, or other channels, we
collect the content of those communications.
2.2 Information Collected Through the Service
When our Clients use the Service, we process information on their behalf, including:
Call Data: Phone numbers of callers, call recordings, call transcripts, call duration, and call
metadata.
Appointment Information: Names, contact information, appointment dates and times, service
types, and related scheduling details.
DATA RETENTION
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. For Clients, we retain account information and related data for the duration of the Client relationship and for a reasonable period thereafter as necessary for our legitimate business purposes.
For information processed through the Service on behalf of Clients (including End User data), our retention practices are governed by our agreements with the applicable Client. Following termination of a Client relationship, we retain Client Data for thirty (30) days, after which it is deleted unless we are required by law to retain it longer.
Aggregated and de-identified data may be retained indefinitely.
2.1 Information You Provide to Us
We collect information that you voluntarily provide to us, including:
Account Information: When you create an account or become a Client, we collect your name, email address, phone number, company name, billing address, and payment information.
Contact Form Submissions: When you submit a contact form, request a demo, or otherwise
reach out to us, we collect your name, email address, phone number, company name, and the
content of your message.
Communications: When you communicate with us via email, phone, or other channels, we
collect the content of those communications.
2.2 Information Collected Through the Service
When our Clients use the Service, we process information on their behalf, including:
Call Data: Phone numbers of callers, call recordings, call transcripts, call duration, and call
metadata.
Appointment Information: Names, contact information, appointment dates and times, service
types, and related scheduling details.
2.1 Information You Provide to Us
We collect information that you voluntarily provide to us, including:
Account Information: When you create an account or become a Client, we collect your name, email address, phone number, company name, billing address, and payment information.
Contact Form Submissions: When you submit a contact form, request a demo, or otherwise
reach out to us, we collect your name, email address, phone number, company name, and the
content of your message.
Communications: When you communicate with us via email, phone, or other channels, we
collect the content of those communications.
2.2 Information Collected Through the Service
When our Clients use the Service, we process information on their behalf, including:
Call Data: Phone numbers of callers, call recordings, call transcripts, call duration, and call
metadata.
Appointment Information: Names, contact information, appointment dates and times, service
types, and related scheduling details.
DATA SECURITY
We implement and maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, and destruction.
These measures include:
• Encryption of data in transit and at rest.
• Access controls limiting access to personal information to authorized personnel.
• Regular security assessments and monitoring.
• Employee training on data protection and security practices.
While we take reasonable measures to protect your information, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your information.
2.1 Information You Provide to Us
We collect information that you voluntarily provide to us, including:
Account Information: When you create an account or become a Client, we collect your name, email address, phone number, company name, billing address, and payment information.
Contact Form Submissions: When you submit a contact form, request a demo, or otherwise
reach out to us, we collect your name, email address, phone number, company name, and the
content of your message.
Communications: When you communicate with us via email, phone, or other channels, we
collect the content of those communications.
2.2 Information Collected Through the Service
When our Clients use the Service, we process information on their behalf, including:
Call Data: Phone numbers of callers, call recordings, call transcripts, call duration, and call
metadata.
Appointment Information: Names, contact information, appointment dates and times, service
types, and related scheduling details.
2.1 Information You Provide to Us
We collect information that you voluntarily provide to us, including:
Account Information: When you create an account or become a Client, we collect your name, email address, phone number, company name, billing address, and payment information.
Contact Form Submissions: When you submit a contact form, request a demo, or otherwise
reach out to us, we collect your name, email address, phone number, company name, and the
content of your message.
Communications: When you communicate with us via email, phone, or other channels, we
collect the content of those communications.
2.2 Information Collected Through the Service
When our Clients use the Service, we process information on their behalf, including:
Call Data: Phone numbers of callers, call recordings, call transcripts, call duration, and call
metadata.
Appointment Information: Names, contact information, appointment dates and times, service
types, and related scheduling details.
YOUR RIGHTS AND CHOICES
7.1 Access and Correction
You may request access to the personal information we hold about you and request that we correct any inaccuracies. To make such a request, please contact us using the information provided in Section 12.
7.2 Deletion
You may request that we delete your personal information, subject to certain exceptions required by law or our legitimate business purposes. To make such a request, please contact us using the information provided in Section 12.
7.3 Data Portability
You may request a copy of your personal information in a structured, commonly used, and machine-readable format. To make such a request, please contact us using the information provided in Section 12.
7.4 Opt-Out of Marketing Communications
You may opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us using the information provided in Section 12. Please note that even if you opt out of marketing communications, we may still send you service-related communications.
7.5 End Users
If you are an End User whose information has been processed through our Service on behalf of one of our Clients (for example, if you called a healthcare provider that uses Callura), please direct any requests regarding your personal information to that Client. We process End User information on behalf of our Clients and will assist our Clients in responding to such requests as required by our agreements with them.
7.6 How to Submit a Request
To exercise any of the rights described above, please submit a request to security@callura.io with the subject line “Privacy Request.” In your request, please describe the right you wish to exercise and provide sufficient information for us to verify your identity and locate your information. We will respond to verified requests within thirty (30) days, or as otherwise required by applicable law.
2.1 Information You Provide to Us
We collect information that you voluntarily provide to us, including:
Account Information: When you create an account or become a Client, we collect your name, email address, phone number, company name, billing address, and payment information.
Contact Form Submissions: When you submit a contact form, request a demo, or otherwise
reach out to us, we collect your name, email address, phone number, company name, and the
content of your message.
Communications: When you communicate with us via email, phone, or other channels, we
collect the content of those communications.
2.2 Information Collected Through the Service
When our Clients use the Service, we process information on their behalf, including:
Call Data: Phone numbers of callers, call recordings, call transcripts, call duration, and call
metadata.
Appointment Information: Names, contact information, appointment dates and times, service
types, and related scheduling details.
2.1 Information You Provide to Us
We collect information that you voluntarily provide to us, including:
Account Information: When you create an account or become a Client, we collect your name, email address, phone number, company name, billing address, and payment information.
Contact Form Submissions: When you submit a contact form, request a demo, or otherwise
reach out to us, we collect your name, email address, phone number, company name, and the
content of your message.
Communications: When you communicate with us via email, phone, or other channels, we
collect the content of those communications.
2.2 Information Collected Through the Service
When our Clients use the Service, we process information on their behalf, including:
Call Data: Phone numbers of callers, call recordings, call transcripts, call duration, and call
metadata.
Appointment Information: Names, contact information, appointment dates and times, service
types, and related scheduling details.
CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”), including:
• The right to know what personal information we collect, use, disclose, and sell.
• The right to request deletion of your personal information.
• The right to opt out of the sale or sharing of your personal information. We do not sell
personal information.
• The right to non-discrimination for exercising your privacy rights.
To exercise these rights, please contact us at security@callura.io. We will verify your identity before processing your request.
2.1 Information You Provide to Us
We collect information that you voluntarily provide to us, including:
Account Information: When you create an account or become a Client, we collect your name, email address, phone number, company name, billing address, and payment information.
Contact Form Submissions: When you submit a contact form, request a demo, or otherwise
reach out to us, we collect your name, email address, phone number, company name, and the
content of your message.
Communications: When you communicate with us via email, phone, or other channels, we
collect the content of those communications.
2.2 Information Collected Through the Service
When our Clients use the Service, we process information on their behalf, including:
Call Data: Phone numbers of callers, call recordings, call transcripts, call duration, and call
metadata.
Appointment Information: Names, contact information, appointment dates and times, service
types, and related scheduling details.
2.1 Information You Provide to Us
We collect information that you voluntarily provide to us, including:
Account Information: When you create an account or become a Client, we collect your name, email address, phone number, company name, billing address, and payment information.
Contact Form Submissions: When you submit a contact form, request a demo, or otherwise
reach out to us, we collect your name, email address, phone number, company name, and the
content of your message.
Communications: When you communicate with us via email, phone, or other channels, we
collect the content of those communications.
2.2 Information Collected Through the Service
When our Clients use the Service, we process information on their behalf, including:
Call Data: Phone numbers of callers, call recordings, call transcripts, call duration, and call
metadata.
Appointment Information: Names, contact information, appointment dates and times, service
types, and related scheduling details.
HIPAA AND PROTECTED HEALTH INFORMATION
When Callura processes Protected Health Information (“PHI”) on behalf of healthcare provider Clients, we do so as a Business Associate under HIPAA. Our use and disclosure of PHI is governed by the Business Associate Agreement we enter into with each such Client, as well as applicable provisions of HIPAA.
We implement safeguards required by HIPAA to protect the confidentiality, integrity, and availability of PHI. We only use and disclose PHI as permitted by our Business Associate Agreements and applicable law.
If you have questions about how your PHI is handled, please contact the healthcare provider whose services you are using. Callura processes PHI on behalf of healthcare providers and is not directly responsible for responding to individual patient requests regarding PHI.
2.1 Information You Provide to Us
We collect information that you voluntarily provide to us, including:
Account Information: When you create an account or become a Client, we collect your name, email address, phone number, company name, billing address, and payment information.
Contact Form Submissions: When you submit a contact form, request a demo, or otherwise
reach out to us, we collect your name, email address, phone number, company name, and the
content of your message.
Communications: When you communicate with us via email, phone, or other channels, we
collect the content of those communications.
2.2 Information Collected Through the Service
When our Clients use the Service, we process information on their behalf, including:
Call Data: Phone numbers of callers, call recordings, call transcripts, call duration, and call
metadata.
Appointment Information: Names, contact information, appointment dates and times, service
types, and related scheduling details.
2.1 Information You Provide to Us
We collect information that you voluntarily provide to us, including:
Account Information: When you create an account or become a Client, we collect your name, email address, phone number, company name, billing address, and payment information.
Contact Form Submissions: When you submit a contact form, request a demo, or otherwise
reach out to us, we collect your name, email address, phone number, company name, and the
content of your message.
Communications: When you communicate with us via email, phone, or other channels, we
collect the content of those communications.
2.2 Information Collected Through the Service
When our Clients use the Service, we process information on their behalf, including:
Call Data: Phone numbers of callers, call recordings, call transcripts, call duration, and call
metadata.
Appointment Information: Names, contact information, appointment dates and times, service
types, and related scheduling details.
CHILDREN’S PRIVACY
Our Website and Service are not directed to children under the age of thirteen (13), and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible. If you believe that we have collected information from a child under 13, please contact us at security@callura.io.
2.1 Information You Provide to Us
We collect information that you voluntarily provide to us, including:
Account Information: When you create an account or become a Client, we collect your name, email address, phone number, company name, billing address, and payment information.
Contact Form Submissions: When you submit a contact form, request a demo, or otherwise
reach out to us, we collect your name, email address, phone number, company name, and the
content of your message.
Communications: When you communicate with us via email, phone, or other channels, we
collect the content of those communications.
2.2 Information Collected Through the Service
When our Clients use the Service, we process information on their behalf, including:
Call Data: Phone numbers of callers, call recordings, call transcripts, call duration, and call
metadata.
Appointment Information: Names, contact information, appointment dates and times, service
types, and related scheduling details.
2.1 Information You Provide to Us
We collect information that you voluntarily provide to us, including:
Account Information: When you create an account or become a Client, we collect your name, email address, phone number, company name, billing address, and payment information.
Contact Form Submissions: When you submit a contact form, request a demo, or otherwise
reach out to us, we collect your name, email address, phone number, company name, and the
content of your message.
Communications: When you communicate with us via email, phone, or other channels, we
collect the content of those communications.
2.2 Information Collected Through the Service
When our Clients use the Service, we process information on their behalf, including:
Call Data: Phone numbers of callers, call recordings, call transcripts, call duration, and call
metadata.
Appointment Information: Names, contact information, appointment dates and times, service
types, and related scheduling details.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will notify you by posting the updated
Privacy Policy on our Website and updating the “Effective Date” and “Last Updated” dates at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of our Website or Service after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
2.1 Information You Provide to Us
We collect information that you voluntarily provide to us, including:
Account Information: When you create an account or become a Client, we collect your name, email address, phone number, company name, billing address, and payment information.
Contact Form Submissions: When you submit a contact form, request a demo, or otherwise
reach out to us, we collect your name, email address, phone number, company name, and the
content of your message.
Communications: When you communicate with us via email, phone, or other channels, we
collect the content of those communications.
2.2 Information Collected Through the Service
When our Clients use the Service, we process information on their behalf, including:
Call Data: Phone numbers of callers, call recordings, call transcripts, call duration, and call
metadata.
Appointment Information: Names, contact information, appointment dates and times, service
types, and related scheduling details.
2.1 Information You Provide to Us
We collect information that you voluntarily provide to us, including:
Account Information: When you create an account or become a Client, we collect your name, email address, phone number, company name, billing address, and payment information.
Contact Form Submissions: When you submit a contact form, request a demo, or otherwise
reach out to us, we collect your name, email address, phone number, company name, and the
content of your message.
Communications: When you communicate with us via email, phone, or other channels, we
collect the content of those communications.
2.2 Information Collected Through the Service
When our Clients use the Service, we process information on their behalf, including:
Call Data: Phone numbers of callers, call recordings, call transcripts, call duration, and call
metadata.
Appointment Information: Names, contact information, appointment dates and times, service
types, and related scheduling details.
CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Callura Limited Liability Company
30 N Gould St # 58109
Sheridan, WY 82801
Email: security@callura.io
We will respond to your inquiry as soon as reasonably practicable.
2.1 Information You Provide to Us
We collect information that you voluntarily provide to us, including:
Account Information: When you create an account or become a Client, we collect your name, email address, phone number, company name, billing address, and payment information.
Contact Form Submissions: When you submit a contact form, request a demo, or otherwise
reach out to us, we collect your name, email address, phone number, company name, and the
content of your message.
Communications: When you communicate with us via email, phone, or other channels, we
collect the content of those communications.
2.2 Information Collected Through the Service
When our Clients use the Service, we process information on their behalf, including:
Call Data: Phone numbers of callers, call recordings, call transcripts, call duration, and call
metadata.
Appointment Information: Names, contact information, appointment dates and times, service
types, and related scheduling details.
2.1 Information You Provide to Us
We collect information that you voluntarily provide to us, including:
Account Information: When you create an account or become a Client, we collect your name, email address, phone number, company name, billing address, and payment information.
Contact Form Submissions: When you submit a contact form, request a demo, or otherwise
reach out to us, we collect your name, email address, phone number, company name, and the
content of your message.
Communications: When you communicate with us via email, phone, or other channels, we
collect the content of those communications.
2.2 Information Collected Through the Service
When our Clients use the Service, we process information on their behalf, including:
Call Data: Phone numbers of callers, call recordings, call transcripts, call duration, and call
metadata.
Appointment Information: Names, contact information, appointment dates and times, service
types, and related scheduling details.